Privacy policy
Privacy Policy
YOUR DATA, SECURITY & RIGHTS
Last updated: 04.12.2025
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store (the "Services"). We are powered by Shopify, which enables us to provide the Services to you. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. We may collect the following categories of personal information:
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Contact details: Your name, billing address, shipping address, phone number, and email address.
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Financial information: Payment card details (processed securely via our payment providers), transaction details, and payment confirmation.
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Account information: Username, password, preferences, and order history.
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Device & Usage information: Information about your browser, IP address, time zone, and cookies that are installed on your device.
2. HOW WE USE YOUR INFORMATION
We use your personal information to provide the Services to you, including:
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Fulfillment: Processing your payment, shipping your order, and sending you order confirmations.
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Communication: Providing customer support and communicating with you about your order.
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Marketing: With your consent, sending you emails about our store, new products, and other updates. You can opt-out at any time.
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Security: Screening our orders for potential risk or fraud.
3. DISCLOSURE OF PERSONAL INFORMATION
We may share your personal information with third parties to help us provide our services and fulfill our contracts with you:
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Service Providers: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
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Payment Processors: We share data with payment gateways to process secure transactions.
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Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4. YOUR RIGHTS (GDPR & CCPA)
Depending on where you live, you have specific rights regarding your personal information:
For Residents of the European Economic Area (EEA)
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us through the contact information below.
For Residents of California (CCPA)
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.
5. COOKIES
We use cookies to improve your experience on our site. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies in various ways using your browser settings.
6. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, or as required by applicable tax and accounting laws.
7. CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail:
E-mail: info@neshamove.com