Frequently Asked Questions

We move fast! For orders within Tel Aviv, we often deliver within 24-48 hours. For the rest of Israel, please allow 1-3 business days. You will receive a tracking number as soon as your order is on its way.

Yes! We offer free delivery on orders over 250₪ within Tel Aviv, and over 400₪ for the rest of Israel. For orders under these amounts, a standard shipping fee will be calculated at checkout.

You have 14 days from receipt to request a return or exchange. To be accepted, items must be unworn, with the security tag attached (uncut) and returned in their original cotton pouch.

Important exceptions: Due to hygiene regulations, we cannot accept returns on Sports Bras, socks, or underwear.

Return shipping fees are the customer's responsibility. Please note that a cancellation fee (5% of the transaction or 100₪, whichever is lower) may apply in accordance with the law.

We’ve added specific "True to Size" indications on every product page to guide you before adding to cart. For the perfectionists who want the exact fit, a precise measurement chart is also available on the site. Still unsure? Our team is always happy to assist you personally to find your perfect match.

100%. We test all our fabrics in movement. Our leggings are designed to be fully opaque, breathable, and supportive, so you can flow, squat, and move with total confidence.

You will find specific care instructions printed on the label inside every item. Generally, we recommend machine washing cold (30°C) and air drying to protect the technical fabric. Do not tumble dry.

We accept all major credit cards (Visa, Mastercard, Amex) as well as Bit and Apple Pay for a seamless checkout experience.

We are here for you! You can reach us anytime at info@neshamove.com or send us a DM on Instagram @neshamove.